
Return Policy:
**Effective Date:** April 19, 2024
**1. Return Period**
We accept returns up to 30 days after the delivery date of your order. Products must be returned in their original condition and packaging, along with any accessories, manuals, and documentation that were included.
**2. Eligible Products**
- **Standard returns**: Most products can be returned, provided they are in new and unused condition.
- **Non-returnable items**: Certain types of items cannot be returned, including custom-made or personalized products, perishable goods, and items purchased on clearance or during a sale.
**3. Return Process**
To initiate a return, please follow these steps:
- Contact our customer service team at [Contact Information] to obtain a Return Authorization (RA) number.
- Pack the item securely in its original packaging.
- Include the original receipt or proof of purchase.
- Clearly mark the RA number on the outside of the package.
- Ship the item to our return address provided below.
**4. Shipping Costs**
Customers are responsible for the shipping costs to return the item unless the return is due to an error on our part (e.g., incorrect or defective item). In such cases, we will cover the return shipping costs.
**5. Refunds**
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
**6. Exchanges**
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [Contact Email] and send your item to our return address.
**7. Contact Us**
If you have any questions about your return, please contact us